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Servant leadership and proactive customer service performance 期刊论文
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2019, 卷号: 31, 期号: 3, 页码: 1330-1347
作者:  Ye, Yijiao;  Lyu, Yijing;  He, Yanzhen
收藏  |  浏览/下载:12/0  |  提交时间:2019/08/22
Enhancing product innovation performance in a dysfunctional competitive environment: The roles of competitive strategies and market-based assets 期刊论文
INDUSTRIAL MARKETING MANAGEMENT, 2018, 卷号: 73, 页码: 7-20
作者:  Liu, Weiping;  Atuahene-Gima, Kwaku
收藏  |  浏览/下载:8/0  |  提交时间:2019/08/22
Does Risk-taking Promote New Product Development Performance? An Environmental Dynamism Perspective 期刊论文
ASIA-PACIFIC JOURNAL OF FINANCIAL STUDIES, 2018, 卷号: 47, 期号: 3, 页码: 381-400
作者:  Xue, Jiao;  Zeng, Saixing;  Meng, Xiaohua;  Peng, Yunfeng
收藏  |  浏览/下载:3/0  |  提交时间:2019/08/22
Workplace ostracism and proactive customer service performance: A conservation of resources perspective 期刊论文
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 2017, 卷号: 64, 页码: 62-72
作者:  Zhu, Hong;  Lyu, Yijing;  Deng, Xincai;  Ye, Yijiao
收藏  |  浏览/下载:105/0  |  提交时间:2019/08/22
Effects of mentoring on customer orientation: the moderating role of gender 期刊论文
ASIA PACIFIC JOURNAL OF HUMAN RESOURCES, 2015, 卷号: 53, 期号: 1, 页码: 124-140
作者:  Kwan, Ho Kwong;  Yim, Frederick Hong-kit;  Zhou, Xia
收藏  |  浏览/下载:2/0  |  提交时间:2019/08/22


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