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The impact of COVID-19 on hotel customer satisfaction: evidence from Beijing and Shanghai in China
期刊论文
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2021, 页码: 25
作者:
Sun, Shaolong
;
Jiang, Fuxin
;
Feng, Gengzhong
;
Wang, Shouyang
;
Zhang, Chengyuan
收藏
  |  
浏览/下载:11/0
  |  
提交时间:2022/04/02
COVID-19
Hotel reviews
Text mining
Word2vec
Cluster analysis
Topic model
Application of Machine Learning for Online Reputation
期刊论文
International Journal of Automation and Computing, 2021, 卷号: 18, 期号: 3, 页码: 492-502
作者:
Ahmad Alqwadri
;
Mohammad Azzeh
;
Fadi Almasalha
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  |  
浏览/下载:24/0
  |  
提交时间:2021/05/24
Reputation system
rating aggregation
machine learning
consumer reliability
user trust
Bridging Text and Video: A Universal Multimodal Transformer for Audio-Visual Scene-Aware Dialog
期刊论文
IEEE-ACM TRANSACTIONS ON AUDIO SPEECH AND LANGUAGE PROCESSING, 2021, 卷号: 29, 页码: 2476-2483
作者:
Li, Zekang
;
Li, Zongjia
;
Zhang, Jinchao
;
Feng, Yang
;
Zhou, Jie
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  |  
浏览/下载:30/0
  |  
提交时间:2021/12/01
Task analysis
Feature extraction
Visualization
Speech processing
History
Social networking (online)
Pattern recognition
Dialogue System
Multimodal
Natural Language Processing
Video Understanding
Understanding and Predicting Users' Rating Behavior: A Cognitive Perspective
期刊论文
INFORMS JOURNAL ON COMPUTING, 2020, 卷号: 32, 期号: 4, 页码: 996-1011
作者:
Li, Qiudan
;
Zeng, Daniel Dajun
;
Xu, David Jingjun
;
Liu, Ruoran
;
Yao, Riheng
收藏
  |  
浏览/下载:25/0
  |  
提交时间:2021/03/02
rating behavior analysis
cognitive theory
review content
aspect rating
rating prediction
The Joint Influence of Online Rating and Product Price on Purchase Decision: An EEG Study
期刊论文
PSYCHOLOGY RESEARCH AND BEHAVIOR MANAGEMENT, 2020, 卷号: 13, 页码: 291-301
作者:
Sun, Lijun
;
Zhao, Yin
;
Ling, Bin
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  |  
浏览/下载:35/0
  |  
提交时间:2020/05/18
online rating
product price
neural mechanism
LPP
alpha-ERD
A matter of reevaluation: Incentivizing users to contribute reviews in online platforms
期刊论文
DECISION SUPPORT SYSTEMS, 2020, 卷号: 128, 页码: 12
作者:
Zhang, Mingyue
;
Wei, Xuan
;
Zeng, Daniel Dajun
收藏
  |  
浏览/下载:18/0
  |  
提交时间:2020/03/30
Reevaluation mechanism
Incentives
Accountability
Product reviews
A High-Reliability Multi-Faceted Reputation Evaluation Mechanism for Online Services
期刊论文
IEEE TRANSACTIONS ON SERVICES COMPUTING, 2019, 卷号: 12, 期号: 6, 页码: 836-850
作者:
Wang, Miao
;
Wang, Guiling
;
Zhang, Yujun
;
Li, Zhongcheng
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  |  
浏览/下载:15/0
  |  
提交时间:2020/12/10
Feedback
Measurement
Reliability
Security
Indexes
Reputation evaluation
incomplete user feedback
malicious ratings
index weights
Production of Online Word-of-Mouth: Peer Effects and the Moderation of User Characteristics
期刊论文
PRODUCTION AND OPERATIONS MANAGEMENT, 2019, 卷号: 28, 期号: 7, 页码: 1621-1640
作者:
Wang, Yang
;
Goes, Paulo
;
Wei, Zaiyan
;
Zeng, Daniel
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  |  
浏览/下载:45/0
  |  
提交时间:2019/12/16
online reviews
user-generated content
peer effects
natural experiments
Software feature refinement prioritization based on online user review mining
期刊论文
INFORMATION AND SOFTWARE TECHNOLOGY, 2019, 卷号: 108, 页码: 30-34
作者:
Zhang, Jianzhang
;
Wan, Yinglin
;
Xie, Tian
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  |  
浏览/下载:6/0
  |  
提交时间:2019/08/22
Online software reviews
Feature extraction
Topic model
Feature refinement
Release planning
Understanding and Predicting Users’ Rating Behavior: A Cognitive Perspective
期刊论文
INFORMS Journal on Computing, 2019, 期号: 1, 页码: 1-15
作者:
Qiudan Li
;
Daniel Zeng
;
Jingjun Xu David
;
Ruoran Liu
;
Riheng Yao
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  |  
浏览/下载:54/0
  |  
提交时间:2019/10/11
Rating Behaviors Analysis
Cognition Theory
Rating Prediction
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