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C2C interaction quality identification with SVM based on Kano model 期刊论文
Concurrency and Computation: Practice and Experience, 2019, 卷号: 31, 期号: 12, 页码: -
作者:  Liu, Yaqin*;  Luo, XinXing
收藏  |  浏览/下载：3/0  |  提交时间：2019/12/03
Evaluation of service quality in facebook-based group-buying 期刊论文
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS, 2018, 卷号: 28
作者:  Hsu, Shih-Wei;  Qing, Fang;  Wang, Chien-Chih;  Hsieh, Hsin-Ling
收藏  |  浏览/下载：5/0  |  提交时间：2019/12/05
Integration of fuzzy theory into Kano model for classification of service quality elements: A case study in a machinery industry of China 期刊论文
Journal of Industrial Engineering and Management, 2015, 卷号: Vol.8 No.5, 页码: 1661-1675
作者:  Qingliang Meng;  Xuan Jiang;  Lin He;  Xinxin Guo
收藏  |  浏览/下载：3/0  |  提交时间：2019/12/31
A Decision-Making Method for Improving Logistics Services Quality by Integrating Fuzzy Kano Model with Importance-Performance Analysis 期刊论文
Journal of Service Science and Management, 2015, 卷号: Vol.8 No.3, 页码: 322-331
作者:  Qingliang Meng;  Xuan Jiang;  Lingling Bian
收藏  |  浏览/下载：3/0  |  提交时间：2019/12/31
Integrating Fuzzy Theory into Kano Model for Classification of Service Quality Elements: A Case Study of Machinery Industry in China 期刊论文
JOURNAL OF INDUSTRIAL ENGINEERING AND MANAGEMENT-JIEM, 2015, 卷号: Vol.8 No.5, 页码: 1661-1675
作者:  Meng, Qingliang;  Jiang, Xuan;  He, Lin;  Guo, Xinxin
收藏  |  浏览/下载：2/0  |  提交时间：2019/12/31
Application of KANO model in decision-making concerning the improvement of environmental service quality of the parks 期刊论文
Electronic Journal of Geotechnical Engineering, 2014, 卷号: 19 M
作者:  Wang, Jiangping;  Zhang, Yichuan
收藏  |  浏览/下载：2/0  |  提交时间：2019/12/05
Product evolution design oriented quality characteristic positioning based on two-dimensional space 会议论文
2nd International Conference on Machine Design and Manufacturing Engineering (ICMDME), Jeju Island, SOUTH KOREA, 2013-01-01
作者:  Duan Gui-jiang;  Wang Yang
收藏  |  浏览/下载：3/0  |  提交时间：2020/01/06
Creative quality advance approach: Link up gap analysis with Kano model 期刊论文
Advances in Information Sciences and Service Sciences, 2012, 卷号: 4, 期号: 17, 页码: 612-619
作者:  Yu, Yen-Chieh;  Hung, Tzu-Ying
收藏  |  浏览/下载：2/0  |  提交时间：2019/12/27
The application of Kano model in service quality evaluation of B2C e-commerce sites 期刊论文
Proceedings 2011 IEEE 2nd International Conference on Software Engineering and Service Science (ICSESS 2011), 2011, 页码: 671-674
作者:  Shan, Miyuan;  Zhang, Xuechang;  Zhou, Xin
收藏  |  浏览/下载：2/0  |  提交时间：2020/01/05
Integrated methodology for determining final importance ratings of customer requirements in house of quality 期刊论文
2010, 2010
Li Yan-lai; Tang Jia-fu; Yao Jian-ming; Xu Jie
收藏  |  浏览/下载：4/0

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