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The impact of COVID-19 on hotel customer satisfaction: evidence from Beijing and Shanghai in China
期刊论文
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2021, 页码: 25
作者:
Sun, Shaolong
;
Jiang, Fuxin
;
Feng, Gengzhong
;
Wang, Shouyang
;
Zhang, Chengyuan
收藏
  |  
浏览/下载:11/0
  |  
提交时间:2022/04/02
COVID-19
Hotel reviews
Text mining
Word2vec
Cluster analysis
Topic model
What do hotel customers complain about? Text analysis using structural topic model
期刊论文
TOURISM MANAGEMENT, 2019, 卷号: 72, 页码: 417-426
作者:
Hu, Nan
;
Zhang, Ting
;
Gao, Baojun
;
Bose, Indranil
收藏
  |  
浏览/下载:9/0
  |  
提交时间:2019/11/19
Customer dissatisfaction
Text mining
Tripadvisor
Online hotel reviews
Structural topic model
What do hotel customers complain about? Text analysis using structural topic model
期刊论文
TOURISM MANAGEMENT, 2019, 卷号: 72
作者:
Hu, Nan
;
Zhang, Ting
;
Gao, Baojun
;
Bose, Indranil
收藏
  |  
浏览/下载:8/0
  |  
提交时间:2019/12/05
Online hotel reviews
Customer dissatisfaction
Structural topic model
Text mining
Tripadvisor
Time-semantic-aware Poisson tensor factorization approach for scalable hotel recommendation
期刊论文
INFORMATION SCIENCES, 2019, 卷号: 504
作者:
Liu, Shang
;
Chen, Zhenzhong
;
Li, Xiaolei
收藏
  |  
浏览/下载:1/0
  |  
提交时间:2019/12/05
Hotel recommendation system
User reviews
Poisson factorization
Topic models
Multi-aspect ratings
Identifying hotel competitiveness based on hotel feature ratings
期刊论文
Journal of Hospitality Marketing & Management, 2019, 卷号: Vol.28 No.1, 页码: 81-100
作者:
Haiyang Xia
;
Huy Quan Vu
;
Qiujun Lan
;
Rob Law
;
Gang Li
收藏
  |  
浏览/下载:8/0
  |  
提交时间:2019/12/13
Hotel
competitiveness
hotel
reviews
feature
ratings
kernel
destiny
estimation
data
mining
Hotel recommendation approach based on the online consumer reviews using interval neutrosophic linguistic numbers
期刊论文
JOURNAL OF INTELLIGENT & FUZZY SYSTEMS, 2018, 卷号: 34, 期号: 1, 页码: 381-394
作者:
Wang, Jian-Qiang
;
Zhang, Xu
;
Zhang, Hong-Yu*
收藏
  |  
浏览/下载:3/0
  |  
提交时间:2019/12/03
Hotel recommendation
online reviews
interval neutrosophic linguistic numbers
TripAdvisor.com
A multi-criteria decision-making model for hotel selection with linguistic distribution assessments
期刊论文
Applied Soft Computing, 2018, 卷号: 67, 页码: 741-755
作者:
Yu, Su-min
;
Wang, Jing
;
Wang, Jian-qiang*
;
Li, Lin
收藏
  |  
浏览/下载:7/0
  |  
提交时间:2019/12/03
Linguistic distribution assessments
Multi-criteria decision-making
Online reviews
Hotel selection
A comprehensive mechanism for hotel recommendation to achieve personalized search engine
期刊论文
Journal of Intelligent and Fuzzy Systems, 2018, 卷号: 35, 期号: 3, 页码: 3733-3745
作者:
Huang, Ying
;
Zhang, Hong-Yu*
;
Wang, Jian-Qiang
收藏
  |  
浏览/下载:7/0
  |  
提交时间:2019/12/03
Hotel recommendation
TOPSIS method
search engine
online reviews
price
A multi-criteria decision-making model for hotel selection with linguistic distribution assessments
期刊论文
Applied Soft Computing Journal, 2018, 卷号: Vol.67, 页码: 741-755
作者:
Yu, S.-M.
;
Wang, J.
;
Wang, J.-Q.
;
Li, L.
收藏
  |  
浏览/下载:5/0
  |  
提交时间:2019/12/26
Hotel
selection
Linguistic
distribution
assessments
Multi-criteria
decision-making
Online
reviews
Aspect-Based Rating Prediction on Reviews Using Sentiment Strength Analysis
会议论文
作者:
Wang, Yinglin
;
Huang, Yi
;
Wang, Ming
收藏
  |  
浏览/下载:3/0
  |  
提交时间:2019/08/22
Opinion mining
Sentiment strength analysis
Aspect-based rating
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