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The impact of customer knowledge and marketing dynamic capability on innovation performance: an empirical analysis 期刊论文
JOURNAL OF BUSINESS & INDUSTRIAL MARKETING, 2017, 卷号: 32, 期号: 7, 页码: 901-912
作者:  Falasca, Mauro[1];  Zhang, Jiemei[2];  Conchar, Margy[3];  Li, Like[4]
收藏  |  浏览/下载:3/0  |  提交时间:2019/12/23
Impact of Customer Knowledge Management on Enterprise Innovation Performance 会议论文
International Conference on Service Science, Technology and Engineering (SSTE)
作者:  Wang, Yu-Pei[1];  He, Meng-Ying[2];  Li, Li-Ke[3]
收藏  |  浏览/下载:3/0  |  提交时间:2019/12/23
国内健康保险业销售人员的胜任特征研究 学位论文
同等学力硕士, 北京: 中国科学院研究生院, 2012
作者:  唐楠楠
收藏  |  浏览/下载:12/0  |  提交时间:2016/11/21
An empirical study of organizational learning's influences on customer knowledge acquirement ability 会议论文
2012 5th International Conference on Business Intelligence and Financial Engineering, BIFE 2012, Lanzhou, Gansu, China, August 18, 2012 - August 21, 2012
作者:  Li, Zhiyuan;  Wang, Dinghua;  Ma, Xiao
收藏  |  浏览/下载:0/0  |  提交时间:2017/01/18
How Knowledge Management Process Influences Customer Knowledge Management Performance: An Empirical Study Based on Balanced Score Card of Manager's Opinions 会议论文
5th International Conference on Business Intelligence and Financial Engineering (BIFE), Lanzhou, PEOPLES R CHINA, AUG 18-21, 2012
作者:  Zhao, YH;  Li, ZY;  Wang, HZ
收藏  |  浏览/下载:0/0  |  提交时间:2015/07/21
Relational Model of and Its Appraisal on Environment Supporting Factors and Customer Knowledge Management Performance 会议论文
5th International Conference on Business Intelligence and Financial Engineering (BIFE), Lanzhou, PEOPLES R CHINA, AUG 18-21, 2012
作者:  Li, ZY;  Wu, B;  Li, YP
收藏  |  浏览/下载:0/0  |  提交时间:2015/07/21
Impact of user satisfaction with mandated CRM use on employee service quality 期刊论文
MIS Quarterly: Management Information Systems, 2012, 卷号: 36, 期号: [db:dc_citation_issue]
作者:  Hsieh, J.J. Po-An;  Rai, Arun;  Petter, Stacie;  Zhang, Ting
收藏  |  浏览/下载:3/0  |  提交时间:2019/12/10
Impact of user satisfaction with mandated CRM use on employee service quality 期刊论文
MIS Quarterly: Management Information Systems, 2012, 卷号: 36, 期号: [db:dc_citation_issue], 页码: 1065-1080.A3
作者:  Hsieh, J.J. Po-An;  Rai, Arun;  Petter, Stacie;  Zhang, Ting
收藏  |  浏览/下载:4/0  |  提交时间:2019/12/10
IMPACT OF USER SATISFACTION WITH MANDATED CRM USE ON EMPLOYEE SERVICE QUALITY 期刊论文
MIS QUARTERLY, 2012, 卷号: 36, 期号: [db:dc_citation_issue], 页码: 1065-1080
作者:  Hsieh, J. J. Po-An;  Rai, Arun;  Petter, Stacie;  Zhang, Ting
收藏  |  浏览/下载:2/0  |  提交时间:2019/12/10
Decision Rule Extraction for Regularized Multiple Criteria Linear Programming Model 期刊论文
INTERNATIONAL JOURNAL OF DATA WAREHOUSING AND MINING, 2011, 卷号: 7, 期号: 3, 页码: 88-101
作者:  Sun, DongHong;  Liu, Li;  Zhang, Peng;  Zhu, Xingquan;  Shi, Yong
收藏  |  浏览/下载:7/0  |  提交时间:2019/12/16


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