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Waiting time influence on customer repeated behaviour in chat service systems with staffing policy 期刊论文
International Journal of Computer Applications in Technology, 2020, 卷号: 62, 期号: 3, 页码: 216-226
作者:  Liu, Ying;  Yu, Miao;  Zou T(邹涛)
收藏  |  浏览/下载：15/0  |  提交时间：2020/05/16
Competitive collection under channel inconvenience in closed-loop supply chain 期刊论文
European Journal of Operational Research, 2019, 卷号: 275, 页码: 155-166
作者:  He, Qidong;  Wang, Nengmin;  Yang, Zhen;  He, Zhengwen;  Jiang, Bin
收藏  |  浏览/下载：12/0  |  提交时间：2019/11/19
Feel the VIBE: Examining value-in-the-brand-page-experience and its impact on satisfaction and customer engagement behaviours in mobile social media 期刊论文
JOURNAL OF RETAILING AND CONSUMER SERVICES, 2019, 卷号: 46, 页码: 149-162
作者:  Carlson, Jamie;  Rahman, Mohammad M.;  Taylor, Alexander;  Voola, Ranjit
收藏  |  浏览/下载：15/0  |  提交时间：2019/12/11
Investigating consumer word-of-mouth behaviour in a Chinese context 期刊论文
TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, 2019, 卷号: 30, 期号: 5-6, 页码: 579-593
作者:  Zhang, Xin;  Ma, Liang;  Wang, Gao-Shan
收藏  |  浏览/下载：7/0  |  提交时间：2019/12/11
Customer engagement behaviours in social media: capturing innovation opportunities 期刊论文
JOURNAL OF SERVICES MARKETING, 2018, 卷号: 32, 期号: 1, 页码: 83-94
作者:  Carlson, Jamie;  Rahman, Mohammad;  Voola, Ranjit;  De Vries, Natalie
收藏  |  浏览/下载：7/0  |  提交时间：2019/12/11
The Impact of Big Data Analytics on Customers? Online Behaviour 会议论文
作者:  Li, Qiuchen;  Xing, Jinkun;  Liu, Ou;  Chong, Woonkian
收藏  |  浏览/下载：4/0  |  提交时间：2019/11/26
Feel the VIBE: Examining value-in-the-brand-page-experience and its impact on satisfaction and customer engagement behaviours in mobile social media 期刊论文
Journal of Retailing and Consumer Services, 2017
作者:  Carlson J.;  Rahman M.M.;  Taylor A.;  Voola R.
收藏  |  浏览/下载：4/0  |  提交时间：2019/12/12
Optimal dynamic pricing problem considering patient and impatient customers' purchasing behaviour 期刊论文
INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH, 2015, 卷号: 53, 期号: 22, 页码: 6719-6735
作者:  Cao, Ping;  Fan, Mengmeng;  Liu, Ke
收藏  |  浏览/下载：20/0  |  提交时间：2018/07/30
Cultivating group-oriented travel behaviour to major events: assessing the importance of customer-perceived value, enduring event involvement and attitude towards the host destination 期刊论文
JOURNAL OF MARKETING MANAGEMENT, 2015, 卷号: 31, 期号: 9-10, 页码: 1065-1089
作者:  Carlson, Jamie;  Rosenberger, Philip J., III;  Rahman, Mohammad M.
收藏  |  浏览/下载：3/0  |  提交时间：2019/12/17
A Maslow's hierarchy of needs analysis of social networking services continuance 期刊论文
JOURNAL OF SERVICE MANAGEMENT, 2013, 卷号: 24, 期号: [db:dc_citation_issue], 页码: 170-190
作者:  Cao, Huanhuan;  Jiang, Jinhu;  Oh, Lih-Bin;  Li, Hao;  Liao, Xiuwu
收藏  |  浏览/下载：4/0  |  提交时间：2019/12/10

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