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浏览/检索结果: 共8条，第1-8条 帮助 限定条件 内容类型：会议论文     已选(0)清除 条数/页：5101520253035404550556065707580859095100   排序方式：请选择作者升序作者降序题名升序题名降序发表日期升序发表日期降序提交时间升序提交时间降序 The impact of product returns on delivery time decision 会议论文 作者:  Zhao, Si-Si;  Wu, Feng;  Shu, Lei;  Jia, Tao 收藏  |  浏览/下载：11/0  |  提交时间：2019/11/26 Delivery lead time  Joint decisions  Online retailing  Product returns  Quality of product  Sensitivity increase  Sensitivity to delay  Service levels   Impact of Need for Control on Multichannel Consumers' Convenience Expectations of Online Order/In-store Pickup Service 会议论文 作者:  Ma, Hao;  Su, Yong;  Oh, Lih-Bin 收藏  |  浏览/下载：3/0  |  提交时间：2019/12/03 Multichannel retailing  Value co-creation  Service convenience  Need for control  Online order/in-store pickup   A Behavioral Reasoning Analysis of Multichannel Consumers' Intention to Use Online Order/In-store Pickup Service 会议论文 作者:  Sun, Xiaoyu;  Oh, Lih-Bin 收藏  |  浏览/下载：3/0  |  提交时间：2019/12/10 behavioral reasoning theory  multichannel retailing  intention  attitude  social influence  reasons against  reasons for   Customer's evaluation process of service recovery in online retailing 会议论文 作者:  Fan, Xiucheng/24178796200[0];  Zheng, Qiuying/36643131900[1] 收藏  |  浏览/下载：4/0  |  提交时间：2019/12/27 Online retailing  Service failure  Service recovery   Strategic enlightenment from retailing to e-tailing 会议论文 作者:  Lao, Guoling;  Hu, Shujie 收藏  |  浏览/下载：5/0  |  提交时间：2019/08/22 electronic commerce  strategy  Online retail   The effect of brand image on online service failure: Basing on Mainland China online retailing (CPCI-S收录EI收录) 会议论文 19th International Conference on Industrial Engineering and Engineering Management: Management System Innovation, Changsha, China, October 27, 2012 - October 29, 2012 作者:  Liao, Jun-Feng[1];  Zhong, Lin-Lin[1] 收藏  |  浏览/下载：2/0  |  提交时间：2019/04/15 Electronic commerce  Industrial engineering   How relationship quality affect customer repurchase intention after service failure - Basing on Mainland China online retailing (EI收录) 会议论文 2012 9th International Conference on Service Systems and Service Management - Proceedings of ICSSSM'12, Shanghai, China, July 2, 2012 - July 4, 2012 作者:  Feng, Liaojun[1];  Zhong, Linlin[1] 收藏  |  浏览/下载：4/0  |  提交时间：2019/04/15 Two-Phased Information Search and Evaluation in E-Consumers' Decision Process for High-Involvement Products: An Exploratory Study 会议论文 Bangkok, Thailand 【会议录】, 2008 作者:  J.C.Jiang;  F.Y.Hsiao;  C.A.Chen 收藏  |  浏览/下载：0/0  |  提交时间：2020/01/13 Electronic  commerce  Consumer  decision  process  Information  search  Online  retailing