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	Negative workplace gossip: Its impact on customer service performance and moderating roles of trait mindfulness and forgiveness
	Babalola, Mayowa T.; Ren, Shuang; Kobinah, Thomas; Qu, Yuanmei Elly; Garba, Omale A.; Guo, Liang
刊名	INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
	2019
卷号	80页码:136-143
关键词	Negative workplace gossip Negative mood Trait mindfulness Trait forgiveness Customer service performance
DOI	10.1016/j.ijhm.2019.02.007
URL标识	查看原文
公开日期	[db:dc_date_available]
内容类型	期刊论文
URI标识	http://www.corc.org.cn/handle/1471x/4542994
专题	山东大学
作者单位	1.United Arab Emirates Univ, Al Ain, U Arab Emirates. 2.Deakin Univ, Geelong, Vic, Australia. 3.[Babalola, Mayowa
推荐引用方式 GB/T 7714	Babalola, Mayowa T.,Ren, Shuang,Kobinah, Thomas,et al. Negative workplace gossip: Its impact on customer service performance and moderating roles of trait mindfulness and forgiveness[J]. INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT,2019,80:136-143.
APA	Babalola, Mayowa T.,Ren, Shuang,Kobinah, Thomas,Qu, Yuanmei Elly,Garba, Omale A.,&Guo, Liang.(2019).Negative workplace gossip: Its impact on customer service performance and moderating roles of trait mindfulness and forgiveness.INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT,80,136-143.
MLA	Babalola, Mayowa T.,et al."Negative workplace gossip: Its impact on customer service performance and moderating roles of trait mindfulness and forgiveness".INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT 80(2019):136-143.

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