A paired-test method to verify service speed improvement in the Six Sigma approach: a restaurant's case study | |
Chen, Hsi-Tien[1]; Chen, Kuen-Suan[2,3] | |
刊名 | TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE |
2016 | |
卷号 | 27页码:1277-1297 |
关键词 | Six Sigma order statistics service speeds critical-to-quality characteristic |
URL标识 | 查看原文 |
内容类型 | 期刊论文 |
URI标识 | http://www.corc.org.cn/handle/1471x/2196362 |
专题 | 华南理工大学 |
作者单位 | 1.[1]Natl Chin Yi Univ Technol, Dept Leisure Ind Management, 57,Sec 2,Zhongshan Rd, Taichung 41170, Taiwan 2.[2]Natl Chin Yi Univ Technol, Dept Ind Engn & Management, 57,Sec 2,Zhongshan Rd, Taichung 41170, Taiwan 3.[3]Univ San Diego, Dept Math & Comp Sci, 57,Sec 2,Zhongshan Rd, Taichung 41170, Taiwan |
推荐引用方式 GB/T 7714 | Chen, Hsi-Tien[1],Chen, Kuen-Suan[2,3]. A paired-test method to verify service speed improvement in the Six Sigma approach: a restaurant's case study[J]. TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE,2016,27:1277-1297. |
APA | Chen, Hsi-Tien[1],&Chen, Kuen-Suan[2,3].(2016).A paired-test method to verify service speed improvement in the Six Sigma approach: a restaurant's case study.TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE,27,1277-1297. |
MLA | Chen, Hsi-Tien[1],et al."A paired-test method to verify service speed improvement in the Six Sigma approach: a restaurant's case study".TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 27(2016):1277-1297. |
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