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A paired-test method to verify service speed improvement in the Six Sigma approach: a restaurant's case study
Chen, Hsi-Tien[1]; Chen, Kuen-Suan[2,3]
刊名TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE
2016
卷号27页码:1277-1297
关键词Six Sigma order statistics service speeds critical-to-quality characteristic
URL标识查看原文
内容类型期刊论文
URI标识http://www.corc.org.cn/handle/1471x/2196362
专题华南理工大学
作者单位1.[1]Natl Chin Yi Univ Technol, Dept Leisure Ind Management, 57,Sec 2,Zhongshan Rd, Taichung 41170, Taiwan
2.[2]Natl Chin Yi Univ Technol, Dept Ind Engn & Management, 57,Sec 2,Zhongshan Rd, Taichung 41170, Taiwan
3.[3]Univ San Diego, Dept Math & Comp Sci, 57,Sec 2,Zhongshan Rd, Taichung 41170, Taiwan
推荐引用方式
GB/T 7714
Chen, Hsi-Tien[1],Chen, Kuen-Suan[2,3]. A paired-test method to verify service speed improvement in the Six Sigma approach: a restaurant's case study[J]. TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE,2016,27:1277-1297.
APA Chen, Hsi-Tien[1],&Chen, Kuen-Suan[2,3].(2016).A paired-test method to verify service speed improvement in the Six Sigma approach: a restaurant's case study.TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE,27,1277-1297.
MLA Chen, Hsi-Tien[1],et al."A paired-test method to verify service speed improvement in the Six Sigma approach: a restaurant's case study".TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 27(2016):1277-1297.
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