Using Physiological Measures to Evaluate User Experience of Mobile Applications
Yao, L (Yao, Lin)1; Liu, YF (Liu, Yanfang)1; Li, W (Li, Wen)1; Zhou, L (Zhou, Lei)1; Ge, Y (Ge, Yan)2,3; Chai, J (Chai, Jing)2,3; Sun, XH (Sun, Xianghong)2,3
2014
会议日期JUN 22-27, 2014
会议地点Heraklion, GREECE
关键词User Experience Task Performance Self-report Physiological Measures
卷号8532
页码301-310
英文摘要

Measurements of user experience (UX) in traditional human-computer interaction studies mostly rely on task performance and self-report data. Recent research has showed that physiological measures are good indicators of cognitive involvement and emotional arousal and are suggested being used as a complementary measure of UX. This paper reports a preliminary study to examine the possibility of including physiological measures in the UX evaluation process. In the experiment, participants' physiological responses, task performance and self-report data were collected and analyzed. It was found that physiological measures varied with task performance, as participants showed greater galvanic skin response (GSR) change in the failed tasks than that in the successful tasks. In addition, correlations were found between GSR and self-report data of user experience. The results demonstrated the potential value of physiological measures as a data source of user experience evaluation. However, further investigations involving variations in tasks and individual difference are required.

会议录Lecture Notes in Computer Science
语种英语
内容类型会议论文
源URL[http://ir.psych.ac.cn/handle/311026/26772]  
专题心理研究所_中国科学院行为科学重点实验室
作者单位1.China Mobile Res Inst, User Experience Lab, Beijing, Peoples R China
2.Chinese Acad Sci, Inst Psychol, Key Lab Behavioral Sci, Beijing, Peoples R China
3.Chinese Acad Sci, Beijing, Peoples R China
推荐引用方式
GB/T 7714
Yao, L ,Liu, YF ,Li, W ,et al. Using Physiological Measures to Evaluate User Experience of Mobile Applications[C]. 见:. Heraklion, GREECE. JUN 22-27, 2014.
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