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	基于价值评估的电信业政企客户精准识别研究(英文)
	李小文 ; 童莉莉 ; 胡左浩 ; LI Xiaowen ; TONG Lili ; HU Zuohao
	2016-03-30 ; 2016-03-30
关键词	value assessment government & corporate customer accurate identification F274 F626
其他题名	Research on Value Assessment-Based Accurate Identification of Government and Corporate Customers of Telecom Operators
中文摘要	Aiming at discovering target customers,this article establishes the value assessment system for government& corporate customers according to the level,stability and accessibility of customer value.With 137 customers as samples,it builds the government & corporate customer value assessment system through analytic hierarchy process(AHP) and identifies target government &corpora te customers by indicator optimization,model fitting and cluster analysis.All these achievements help accurate identification of high-value government and corporate customers and optimization of resource allocation for customer service.; Aiming at discovering target customers,this article establishes the value assessment system for government& corporate customers according to the level,stability and accessibility of customer value.With 137 customers as samples,it builds the government & corporate customer value assessment system through analytic hierarchy process(AHP) and identifies target government &corpora te customers by indicator optimization,model fitting and cluster analysis.All these achievements help accurate identification of high-value government and corporate customers and optimization of resource allocation for customer service.
语种	英语 ; 英语
内容类型	期刊论文
源URL	[http://ir.lib.tsinghua.edu.cn/ir/item.do?handle=123456789/145681]
专题	清华大学
推荐引用方式 GB/T 7714	李小文,童莉莉,胡左浩,等. 基于价值评估的电信业政企客户精准识别研究(英文)[J],2016, 2016.
APA	李小文,童莉莉,胡左浩,LI Xiaowen,TONG Lili,&HU Zuohao.(2016).基于价值评估的电信业政企客户精准识别研究(英文)..
MLA	李小文,et al."基于价值评估的电信业政企客户精准识别研究(英文)".(2016).

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